Using Agents
The Agents feature in BizRnR helps you manage team members who interact with your customers, handle support tickets, or perform other assigned roles within your dashboard.
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What Agents Do
- Allow multiple team members to access your BizRnR dashboard.
- Assign specific permissions and roles to each agent.
- Track agent activity and performance.
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How to Get Started
- Navigate to Agents
Go to the sidebar and select Agents.
- Add a New Agent
Click the Add Agent or Invite Agent button.
- Enter Agent Details
Fill in the required information (such as name and email). Assign the appropriate role or permissions.
- Send Invitation
The agent will receive an email invitation. Once accepted, they can log in and begin using the dashboard according to their assigned permissions.
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Frequently Asked Questions
1. How do I change an agent’s permissions?
Go to the Agents page, select the agent, and choose Edit. Adjust their permissions or role as needed, then save changes.
2. Can I remove an agent?
Yes. On the Agents page, find the agent you wish to remove, click on their profile, and select Remove or Deactivate.
3. What happens if an agent forgets their password?
Agents can use the standard password recovery option on the login page to reset their password.
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For further assistance with Agents, contact BizRnR Support from your dashboard.