Privacy Policy

Last updated: March 30, 2026

1. Information We Collect

We collect information you provide directly, including name, email, phone number, and business details when you register or use our services.

2. How We Use Your Information

We use your information to provide and improve our AI voice automation services, process transactions, and communicate with you about your account.

3. SMS Communications

Business Runner (bizrnr.com) operates an SMS messaging program for account notifications and service updates. By checking the SMS consent checkbox during account registration, you expressly consent to receive automated text messages from Business Runner at the phone number you provide.

Types of messages: Account status updates, trial expiration reminders, onboarding instructions, and transactional service notifications. Message frequency varies based on account activity.

Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further SMS messages will be sent. To re-enroll, reply START or re-check the consent box in your account settings.

HELP: Reply HELP to any message for assistance or contact us at [email protected].

Message and data rates may apply. Carrier message rates may apply depending on your mobile carrier and plan.

No sharing: We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes. Your phone number is used solely to provide the Business Runner service.

Supported carriers: All major US carriers are supported. Carrier is not liable for delayed or undelivered messages.

4. Data Security

We implement industry-standard security measures including encryption at rest and in transit, SOC 2 compliance, and HIPAA-ready infrastructure.

5. Third-Party Services

We use trusted third-party services including Stripe for payments, ElevenLabs for voice synthesis, and Twilio for telephony and SMS delivery. Each operates under their own privacy policies.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected].

7. Contact Us

For privacy-related inquiries, contact us at [email protected].