CRM Integration

BizRnR + Dentrix

HIPAA-ready AI receptionist for dental practices on Dentrix.

How it works

BizRnR connects to Dentrix so your AI receptionist can book new-patient appointments, confirm upcoming visits, and handle after-hours intake — all without a human at the front desk. The integration is HIPAA-compliant end to end, so PHI never leaves the encrypted pipeline. For dental practices, this is the most impactful single automation: cutting no-shows by up to 40% via AI confirmation calls.

Three ways small businesses use this

New patient intake after hours

A prospective patient calls at 7pm. The AI takes insurance details, books the initial exam in Dentrix, and starts the patient record.

Appointment confirmation calls

BizRnR makes outbound confirmation calls the day before appointments, reducing no-show rates by up to 40% in dental practices.

Emergency triage

The AI asks triage questions (pain level, trauma, bleeding), books the next same-day slot in Dentrix, and flags the record for the clinical team.

How to connect

  1. 1. Install the Dentrix API bridge

    BizRnR provides a lightweight bridge service that runs on the Dentrix server. Installation takes ~15 minutes with IT.

  2. 2. Configure PHI handling

    Sign the BizRnR BAA (business associate agreement) for HIPAA compliance. The integration encrypts PHI at rest and in transit.

  3. 3. Map appointment types

    Match Dentrix appointment types (new patient, cleaning, emergency) to BizRnR call routing rules.

FAQs

Is the Dentrix integration HIPAA compliant?

Yes. BizRnR signs a BAA, encrypts all PHI at rest and in transit, and keeps call recordings in a HIPAA-compliant storage tier.

Does it work with Dentrix Ascend and Dentrix G7?

Yes. Both the cloud (Dentrix Ascend) and on-prem (Dentrix G7) versions are supported via our bridge service.

How much does it reduce no-shows?

Dental practices using BizRnR confirmation calls report no-show reductions of 35–45% versus practices without automated confirmations.

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