CRM Integration
BizRnR + Dentrix
HIPAA-ready AI receptionist for dental practices on Dentrix.
How it works
BizRnR connects to Dentrix so your AI receptionist can book new-patient appointments, confirm upcoming visits, and handle after-hours intake — all without a human at the front desk. The integration is HIPAA-compliant end to end, so PHI never leaves the encrypted pipeline. For dental practices, this is the most impactful single automation: cutting no-shows by up to 40% via AI confirmation calls.
Three ways small businesses use this
New patient intake after hours
A prospective patient calls at 7pm. The AI takes insurance details, books the initial exam in Dentrix, and starts the patient record.
Appointment confirmation calls
BizRnR makes outbound confirmation calls the day before appointments, reducing no-show rates by up to 40% in dental practices.
Emergency triage
The AI asks triage questions (pain level, trauma, bleeding), books the next same-day slot in Dentrix, and flags the record for the clinical team.
How to connect
1. Install the Dentrix API bridge
BizRnR provides a lightweight bridge service that runs on the Dentrix server. Installation takes ~15 minutes with IT.
2. Configure PHI handling
Sign the BizRnR BAA (business associate agreement) for HIPAA compliance. The integration encrypts PHI at rest and in transit.
3. Map appointment types
Match Dentrix appointment types (new patient, cleaning, emergency) to BizRnR call routing rules.
FAQs
Is the Dentrix integration HIPAA compliant?
Yes. BizRnR signs a BAA, encrypts all PHI at rest and in transit, and keeps call recordings in a HIPAA-compliant storage tier.
Does it work with Dentrix Ascend and Dentrix G7?
Yes. Both the cloud (Dentrix Ascend) and on-prem (Dentrix G7) versions are supported via our bridge service.
How much does it reduce no-shows?
Dental practices using BizRnR confirmation calls report no-show reductions of 35–45% versus practices without automated confirmations.
Related case studies
Bright Smile Dental replaced a 3-person call center with BizRnR — and conversion went up
A 4-location dental practice cut $172K in annual receptionist cost by moving intake to BizRnR — while raising appointment-booking conversion 31%.
Rodriguez HVAC: $184K in captured after-hours emergency revenue in 90 days
A Phoenix HVAC contractor went from missing 62% of after-hours emergency calls to catching 98% — and added $184K in captured revenue in the first quarter.
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