Using Calls
The Calls feature in the BizRnR dashboard helps you manage and track business phone interactions in one place. It streamlines communication, provides call records, and supports follow-up actions for your team.
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What the Calls Feature Does
- Lets you make and receive calls directly from the dashboard.
- Logs all call details (date, time, duration, contact).
- Allows team members to add notes and set follow-up reminders.
- Integrates with your contact list for quick dialing.
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How to Get Started
- Access the Calls Tab:
Navigate to the left menu and click on “Calls.”
- Connect Your Phone Number:
Follow the prompts to link your business phone number or VoIP provider if required.
- Start Calling:
Use the “New Call” button to dial out, or answer incoming calls through the dashboard interface.
- Log and Review:
After each call, add notes or set follow-up reminders as needed. Review call logs anytime.
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Common Questions
How do I add notes to a call?
After a call ends, select the call entry from your log. Click "Add Note" to attach details or follow-up steps for your team.
Can I download my call logs?
Yes. Use the export option in the Calls tab to download your call history for reporting or backup.
What should I do if my calls aren’t connecting?
Check your phone number connection settings in the dashboard. If issues persist, contact BizRnR support for troubleshooting.
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Need more help? Visit the BizRnR Support Center or contact us directly through your dashboard’s help widget.